Our pick for most teams
80.5/ 100
- Price
- From $19/user/mo · $168/user/yr
- Free plan
- No free plan
Capsule vs Pipedrive: Pipedrive fits most teams of 5
69.1/ 100
- Price
- From $216/user/yr (yearly only)
- Free plan
- Max 2 users, 250 contacts, 5 custom fields, 1 sales pipeline
Add more tools to this comparisonCompare a different set
Which one fits your team
- Checked 2026-10-14
- 4 sources
The score is worked out from the facts below. How we score tools. What we earn is not part of it.
Pipedrive: who it fits and who it does not
- Good for
- SMBs needing strong marketing tools alongside sales
- Teams wanting a CRM connected to many other platforms
- Users who want customizable pipelines and automations
- Not for
- Startups and very small businesses sensitive to entry cost
- Buyers who need a free CRM (14-day trial only)
- Buyers who dislike paying extra for add-ons
- The catch
- Highly customizable pipeline CRM with 500+ integrations, but paid plans are relatively expensive and add-ons raise cost quickly.
Data last verified: 2026-10-14
Capsule: who it fits and who it does not
- Good for
- Small and medium businesses on tight budgets
- Small teams and independent agencies
- Relationship-based service businesses
- Non-technical users wanting an easy interface
- Not for
- Teams needing advanced features or deep marketing automation
- Large organizations and complex customization needs
- Users who need phone or live-chat support
- The catch
- Easy and affordable, but reporting, marketing automation and customization are basic and support is email-only.
Data last verified: 2026-10-14
What each one costs over five years
Same team size, cheapest plan of each, paid monthly or yearly.
Pipedrive
Five years for a team of 5, paid yearly: $4,200
On the Lite plan, at today's price. We do not assume a rise.
- Paid monthly, one year
- $1,140
- Paid yearly, one year
- $840
Paying yearly saves $300 a year (26%).
Change the number to see your own total. Nothing is sent anywhere.
Vendor pricing page · checked 2026-10-18Capsule
Five years for a team of 5, paid yearly: $5,400
On the Starter plan, at today's price. We do not assume a rise.
- Paid monthly, one year
- Not verified
- Paid yearly, one year
- $1,080
- "Starter" has no verified monthly price
Change the number to see your own total. Nothing is sent anywhere.
Vendor pricing page · checked 2026-10-18The four facts that decide it
| Pipedrive | Capsule | |
|---|---|---|
| Score out of 100 | 80.5 | 69.1 |
| Cheapest plan | Lite | Starter |
| Free plan | No free plan | Max 2 users, 250 contacts, 5 custom fields, 1 sales pipeline |
| Works with (apps) | 1 | 7 |
Every figure comes from the vendor's own pages, listed under Sources.
Pipedrive
- Score out of 100
- 80.5
- Cheapest plan
- Lite
- Free plan
- No free plan
- Works with (apps)
- 1
Capsule
- Score out of 100
- 69.1
- Cheapest plan
- Starter
- Free plan
- Max 2 users, 250 contacts, 5 custom fields, 1 sales pipeline
- Works with (apps)
- 7
Feature by feature, on the same list
Open a row for the vendor's own wording and the page we read it on.
Contact managementPipedrive: YesCapsule: Yes
Track deals in stagesPipedrive: YesCapsule: Yes
Works with your emailPipedrive: YesCapsule: Yes
- Pipedrive
- Gmail/Outlook sending on Free; Shared Mailbox and templates on Starter; Email Sync on Growth Vendor page · checked 2026-10-14
Automatic follow-up emailsPipedrive: YesCapsule: Yes
- Pipedrive
- Via Transpond marketing automation add-on: 'Create triggers and sequences for communications' Vendor page · checked 2026-10-14
Does routine steps for youPipedrive: YesCapsule: Yes
- Capsule
- Automate repetitive tasks and complex workflows on Growth and up Vendor page · checked 2026-10-14
Reports and dashboardsPipedrive: YesCapsule: Yes
- Pipedrive
- Basic Reporting on Starter; Advanced Sales Reporting and Reporting Dashboards on Growth Vendor page · checked 2026-10-14
- Capsule
- AI reports (Lite), forecast reports (Growth), custom data reports (Premium) Vendor page · checked 2026-10-14
Forms that capture leadsPipedrive: YesCapsule: Yes
- Pipedrive
- Via the Transpond marketing add-on (from $11/month), which shows lead capture forms Vendor page · checked 2026-10-14
Your own fieldsPipedrive: YesCapsule: Yes
- Capsule
- Required and pipeline-specific fields on Premium and Ultimate Vendor page · checked 2026-10-14
Mobile appPipedrive: YesCapsule: Yes
- Pipedrive
- iOS and Android apps linked from the site; not plan-specific Vendor page · checked 2026-10-14
- Capsule
- 'Our Android and iOS apps turn your Pipedrive sales hub into a mobile CRM' Vendor page · checked 2026-10-14
Connects to your other apps (API)Pipedrive: YesCapsule: Yes
- Pipedrive
- 'API for Developers' linked in footer; plan-level terms not stated Vendor page · checked 2026-10-14
- Capsule
- Webhooks and an open API; developer docs at developers.pipedrive.com Vendor page · checked 2026-10-14
What you risk by starting
Pipedrive
Trial, refunds and getting your data out of Pipedrive.
Capsule
Trial, refunds and getting your data out of Capsule.
Where these facts come from
Pipedrive
https://www.pipedrive.com/en/pricing · checked 2026-10-14https://www.pipedrive.com/en/features · checked 2026-10-14Capsule
https://capsulecrm.com/pricing/ · checked 2026-10-14https://capsulecrm.com/features/ · checked 2026-10-14What to do next
- Work out the cost for your own team size
- Compare the runner-up, Capsule
- See how we score, so you can check our work
You can leave now. Nothing here expires.
Data last verified: 2026-10-14