Skip to content

Copper vs Zoho CRM: Zoho CRM fits most teams of 5

Start here: Zoho CRM

Small businesses and small-to-mid-sized sales teams

Our pick for most teams

95.1/ 100

Price
From $20/user/mo · $168/user/yr
Free plan
Free forever for up to 3 users: up to 10 custom email templates, data export up to 10 times, 5,000 API calls/day

54.1/ 100

Price
From $29/user/mo · $276/user/yr
Free plan
No free plan

Add more tools to this comparisonCompare a different set

Which one fits your team

  • Checked 2026-10-14
  • 2 sources

The score is worked out from the facts below. How we score tools. What we earn is not part of it.

Zoho CRM: who it fits and who it does not

Good for
  • Small businesses and small-to-mid-sized sales teams
  • Companies already using the Zoho suite
  • Teams valuing sales forecasting and pipeline management
Not for
  • Organizations wanting AI (Zia) without higher-tier pricing
  • Teams needing consistent customer support
  • Users who need more than basic features on the free plan
The catch
Feature-rich and affordable, but AI is limited to costlier tiers, reporting is cumbersome and support quality is inconsistent.

Data last verified: 2026-10-14

How we make money · How we score tools

Copper: who it fits and who it does not

Good for
  • Businesses that live in Google Workspace of any size
  • Teams wanting a CRM embedded in Gmail
Not for
  • Businesses not using Google Workspace
  • Teams needing advanced marketing tools
  • Buyers wanting a free-forever plan or high contact counts on low tiers
The catch
Works closely with Gmail and Google Workspace, but connects to fewer other apps than rivals, caps contacts on lower plans and has no free plan.

Data last verified: 2026-10-14

How we make money · How we score tools

What each one costs over five years

Same team size, cheapest plan of each, paid monthly or yearly.

Zoho CRM

Five years for a team of 5, paid yearly: $4,200

On the Standard plan, at today's price. We do not assume a rise.

Paid monthly, one year
$1,200
Paid yearly, one year
$840

Paying yearly saves $360 a year (30%).

Change the number to see your own total. Nothing is sent anywhere.

Vendor pricing page · checked 2026-10-18

Copper

Five years for a team of 5, paid yearly: $6,900

On the Basic plan, at today's price. We do not assume a rise.

Paid monthly, one year
$1,740
Paid yearly, one year
$1,380

Paying yearly saves $360 a year (21%).

Change the number to see your own total. Nothing is sent anywhere.

Vendor pricing page · checked 2026-10-18

The four facts that decide it

Every figure comes from the vendor's own pages, listed under Sources.

Zoho CRM

Score out of 100
95.1
Cheapest plan
Standard
Free plan
Free forever for up to 3 users: up to 10 custom email templates, data export up to 10 times, 5,000 API calls/day
Works with (apps)
10

Copper

Score out of 100
54.1
Cheapest plan
Basic
Free plan
No free plan
Works with (apps)
5

Feature by feature, on the same list

Open a row for the vendor's own wording and the page we read it on.

Contact managementZoho CRM: YesCopper: Yes
Zoho CRM
Basic includes 2,500 contacts; Professional 15,000; Business unlimited
Vendor page · checked 2026-10-14
Copper
Contact management on Free
Vendor page · checked 2026-10-14
Track deals in stagesZoho CRM: YesCopper: Yes
Zoho CRM
Pipelines included from Basic
Vendor page · checked 2026-10-14
Copper
Multiple sales pipelines on Standard
Vendor page · checked 2026-10-14
Works with your emailZoho CRM: YesCopper: Yes
Zoho CRM
Gmail integration listed in comparison table
Vendor page · checked 2026-10-14
Copper
Email integration on Standard
Vendor page · checked 2026-10-14
Automatic follow-up emailsZoho CRM: YesCopper: Yes
Zoho CRM
Email series on Business plan
Vendor page · checked 2026-10-14
Copper
Cadences on Standard
Vendor page · checked 2026-10-14
Does routine steps for youZoho CRM: YesCopper: Yes
Zoho CRM
Task automation on Basic; workflow automation from Professional
Vendor page · checked 2026-10-14
Copper
Workflow automation on Free
Vendor page · checked 2026-10-14
Reports and dashboardsZoho CRM: YesCopper: Yes
Zoho CRM
Reporting from Professional; custom reports on Business
Vendor page · checked 2026-10-14
Copper
Standard reports on Free; unlimited reports on Professional
Vendor page · checked 2026-10-14
Forms that capture leadsZoho CRM: YesCopper: Yes
Zoho CRM
'Forms' listed in comparison table; plan not confirmed
Vendor page · checked 2026-10-14
Copper
Data capture via forms on Standard
Vendor page · checked 2026-10-14
Your own fieldsZoho CRM: YesCopper: Not verified
Zoho CRM
Listed in comparison table; plan not confirmed
Vendor page · checked 2026-10-14
Copper
Not verified: the vendor gives no detail.
Not verified
Mobile appZoho CRM: YesCopper: Yes
Zoho CRM
iOS and Android listed; plan not confirmed
Vendor page · checked 2026-10-14
Copper
Mobile app on Free
Vendor page · checked 2026-10-14
Connects to your other apps (API)Zoho CRM: YesCopper: Yes
Zoho CRM
'API & Embedded integration SDK' listed; plan not confirmed
Vendor page · checked 2026-10-14
Copper
5,000 API calls/day on Free
Vendor page · checked 2026-10-14

What you risk by starting

Zoho CRM

Trial, refunds and getting your data out of Zoho CRM.

Free trial
Not verified
Vendor page · checked 2026-10-18
Card required to start
Not verified
Vendor page · checked 2026-10-18
Refund policy
Not verified
Vendor page · checked 2026-10-18
Getting your data out
Free edition allows data export up to 10 times
Vendor page · checked 2026-10-18
Effort to switch away
Not verified
Vendor page · checked 2026-10-18

Copper

Trial, refunds and getting your data out of Copper.

Free trial
Not verified
Vendor page · checked 2026-10-18
Card required to start
No
Vendor page · checked 2026-10-18
Refund policy
Not verified
Vendor page · checked 2026-10-18
Getting your data out
'Data import & export' listed under Admin in the comparison table; plan availability not confirmed
Vendor page · checked 2026-10-18
Effort to switch away
Not verified
Vendor page · checked 2026-10-18

Where these facts come from

Zoho CRM

https://www.zoho.com/crm/zohocrm-pricing.html · checked 2026-10-14

Copper

https://www.copper.com/pricing · checked 2026-10-14

What to do next

You can leave now. Nothing here expires.

Data last verified: 2026-10-14