monday CRM vs Zoho CRM: monday CRM fits most teams of 5
Start here: monday CRM
Marketing, creative and sales teams wanting customizable workflows
Our pick for most teams
/ 100
- Price
- From $18/user/mo · $144/user/yr
- Free plan
- No free plan
vs/ 100
- Price
- From $20/user/mo · $168/user/yr
- Free plan
- Free forever for up to 3 users: up to 10 custom email templates, data export up to 10 times, 5,000 API calls/day
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Which one fits your team
- Checked 2026-10-14
- 2 sources
The score is worked out from the facts below. How we score tools. What we earn is not part of it.
monday CRM: who it fits and who it does not
- Good for
- Marketing, creative and sales teams wanting customizable workflows
- Remote teams wanting real-time collaboration and visual dashboards
- Not for
- Small startups and solo entrepreneurs who find it overwhelming
- Financial services/accounting needing advanced financial tracking
- Non-tech-savvy teams who find setup complex
- The catch
- Flexible, visual CRM built on a work platform, but the interface can overwhelm smaller teams and some navigation is less intuitive.
Data last verified: 2026-10-14
How we make money · How we score tools
Zoho CRM: who it fits and who it does not
- Good for
- Small businesses and small-to-mid-sized sales teams
- Companies already using the Zoho suite
- Teams valuing sales forecasting and pipeline management
- Not for
- Organizations wanting AI (Zia) without higher-tier pricing
- Teams needing consistent customer support
- Users who need more than basic features on the free plan
- The catch
- Feature-rich and affordable, but AI is limited to costlier tiers, reporting is cumbersome and support quality is inconsistent.
Data last verified: 2026-10-14
How we make money · How we score tools
What each one costs over five years
Same team size, cheapest plan of each, paid monthly or yearly.
monday CRM
Five years for a team of 5, paid yearly: $3,600
On the Basic plan, at today's price. We do not assume a rise.
- Paid monthly, one year
- $1,080
- Paid yearly, one year
- $720
Paying yearly saves $360 a year (33%).
Change the number to see your own total. Nothing is sent anywhere.
Vendor pricing page · checked 2026-10-18Zoho CRM
Five years for a team of 5, paid yearly: $4,200
On the Standard plan, at today's price. We do not assume a rise.
- Paid monthly, one year
- $1,200
- Paid yearly, one year
- $840
Paying yearly saves $360 a year (30%).
Change the number to see your own total. Nothing is sent anywhere.
Vendor pricing page · checked 2026-10-18The four facts that decide it
Every figure comes from the vendor's own pages, listed under Sources. | monday CRM | Zoho CRM |
|---|
| Score out of 100 | 84.1 | 65.1 |
|---|
| Cheapest plan | Basic | Standard |
|---|
| Free plan | No free plan | Free forever for up to 3 users: up to 10 custom email templates, data export up to 10 times, 5,000 API calls/day |
|---|
| Works with (apps) | 9 | 10 |
|---|
Every figure comes from the vendor's own pages, listed under Sources.
monday CRM
- Score out of 100
- 84.1
- Cheapest plan
- Basic
- Free plan
- No free plan
- Works with (apps)
- 9
Zoho CRM
- Score out of 100
- 65.1
- Cheapest plan
- Standard
- Free plan
- Free forever for up to 3 users: up to 10 custom email templates, data export up to 10 times, 5,000 API calls/day
- Works with (apps)
- 10
Feature by feature, on the same list
Open a row for the vendor's own wording and the page we read it on.
Contact managementmonday CRM: YesZoho CRM: Yes▾
- monday CRM
- 1,000 active contacts and deals on Basic up to unlimited on Ultimate
Vendor page · checked 2026-10-14- Zoho CRM
- Contact management on Free
Vendor page · checked 2026-10-14
Track deals in stagesmonday CRM: YesZoho CRM: Yes▾
- monday CRM
- Unlimited pipelines per meta description
Vendor page · checked 2026-10-14- Zoho CRM
- Multiple sales pipelines on Standard
Vendor page · checked 2026-10-14
Works with your emailmonday CRM: YesZoho CRM: Yes▾
- monday CRM
- Communications hub with unified email/call/meeting timeline on Standard and above
Vendor page · checked 2026-10-14- Zoho CRM
- Email integration on Standard
Vendor page · checked 2026-10-14
Automatic follow-up emailsmonday CRM: YesZoho CRM: Yes▾
- monday CRM
- Personalized email sequences on Pro and Ultimate
Vendor page · checked 2026-10-14- Zoho CRM
- Cadences on Standard
Vendor page · checked 2026-10-14
Does routine steps for youmonday CRM: YesZoho CRM: Yes▾
- monday CRM
- 250 automations/month (Standard), 25K (Pro), enterprise-scale (Ultimate); not on Basic
Vendor page · checked 2026-10-14- Zoho CRM
- Workflow automation on Free
Vendor page · checked 2026-10-14
Reports and dashboardsmonday CRM: YesZoho CRM: Yes▾
- monday CRM
- 1 custom dashboard (Basic) up to unlimited (Ultimate)
Vendor page · checked 2026-10-14- Zoho CRM
- Standard reports on Free; unlimited reports on Professional
Vendor page · checked 2026-10-14
Forms that capture leadsmonday CRM: Not verifiedZoho CRM: Yes▾
- monday CRM
- Not verified: the vendor gives no detail.
Not verified- Zoho CRM
- Data capture via forms on Standard
Vendor page · checked 2026-10-14
Your own fieldsmonday CRM: YesZoho CRM: Not verified▾
- monday CRM
- Custom columns: 5 (Basic), 15 (Standard), 75 (Pro), unlimited (Ultimate) per board
Vendor page · checked 2026-10-14- Zoho CRM
- Not verified: the vendor gives no detail.
Not verified
Mobile appmonday CRM: YesZoho CRM: Yes▾
- monday CRM
- iOS and Android apps on Standard and above
Vendor page · checked 2026-10-14- Zoho CRM
- Mobile app on Free
Vendor page · checked 2026-10-14
Connects to your other apps (API)monday CRM: YesZoho CRM: Yes▾
- monday CRM
- Ultimate only: 25,000 API calls/day
Vendor page · checked 2026-10-14- Zoho CRM
- 5,000 API calls/day on Free
Vendor page · checked 2026-10-14
What you risk by starting
monday CRM
Trial, refunds and getting your data out of monday CRM.
- Free trial
- 14-day free trial
- Vendor page · checked 2026-10-18
- Card required to start
- No
- Vendor page · checked 2026-10-18
- Refund policy
- Yearly subscribers who cancel within 30 days of purchase are entitled to a prorated refund; no refunds for downgrades after that
- Vendor page · checked 2026-10-18
- Getting your data out
- Not verified
- Vendor page · checked 2026-10-18
- Effort to switch away
- Not verified
- Vendor page · checked 2026-10-18
Zoho CRM
Trial, refunds and getting your data out of Zoho CRM.
- Card required to start
- Not verified
- Vendor page · checked 2026-10-18
- Refund policy
- Not verified
- Vendor page · checked 2026-10-18
- Getting your data out
- Free edition allows data export up to 10 times
- Vendor page · checked 2026-10-18
- Effort to switch away
- Not verified
- Vendor page · checked 2026-10-18
Where these facts come from
What to do next
You can leave now. Nothing here expires.
Data last verified: 2026-10-14