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monday CRM: who it fits, what it costs, and the catch

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Marketing, creative and sales teams wanting customizable workflows

Who monday CRM fits, and who it does not

  • Checked 2026-10-14
  • 1 source
monday CRM score80.5 / 100

Scored against the other verified CRM tools. How we score tools. What we earn is not part of it.

Good for
  • Marketing, creative and sales teams wanting customizable workflows
  • Remote teams wanting real-time collaboration and visual dashboards
Not for
  • Small startups and solo entrepreneurs who find it overwhelming
  • Financial services/accounting needing advanced financial tracking
  • Non-tech-savvy teams who find setup complex
The catch
Flexible, visual CRM built on a work platform, but the interface can overwhelm smaller teams and some navigation is less intuitive.

Data last verified: 2026-10-14

How we make money · How we score tools

What monday CRM costs over five years

Five years for a team of 5, paid yearly: $3,600

On the Basic plan, at today's price. We do not assume a rise.

Paid monthly, one year
$1,080
Paid yearly, one year
$720

Paying yearly saves $360 a year (33%).

Change the number to see your own total. Nothing is sent anywhere.

Vendor pricing page · checked 2026-10-18

We have tracked monday CRM's prices since 2026-10-18; no change so far. All price changes

The free plan, as monday CRM describes it.

Free plan
No free plan
Vendor page · checked 2026-10-18

What you risk by starting

Trial, refunds and getting your data out of monday CRM.

Free trial
14-day free trial
Vendor page · checked 2026-10-18
Card required to start
No
Vendor page · checked 2026-10-18
Refund policy
Yearly subscribers who cancel within 30 days of purchase are entitled to a prorated refund; no refunds for downgrades after that
Vendor page · checked 2026-10-18
Getting your data out
Not verified
Vendor page · checked 2026-10-18
Effort to switch away
Not verified
Vendor page · checked 2026-10-18

What we verified monday CRM can do

Open a row for the vendor's own wording and the page we read it on.

Contact managementYes

1,000 active contacts and deals on Basic up to unlimited on Ultimate

Vendor page · checked 2026-10-14
Track deals in stagesYes

Unlimited pipelines per meta description

Vendor page · checked 2026-10-14
Works with your emailYes

Communications hub with unified email/call/meeting timeline on Standard and above

Vendor page · checked 2026-10-14
Automatic follow-up emailsYes

Personalized email sequences on Pro and Ultimate

Vendor page · checked 2026-10-14
Does routine steps for youYes

250 automations/month (Standard), 25K (Pro), enterprise-scale (Ultimate); not on Basic

Vendor page · checked 2026-10-14
Reports and dashboardsYes

1 custom dashboard (Basic) up to unlimited (Ultimate)

Vendor page · checked 2026-10-14
Forms that capture leadsNot verified

Not verified: the vendor gives no detail.

Not verified
Your own fieldsYes

Custom columns: 5 (Basic), 15 (Standard), 75 (Pro), unlimited (Ultimate) per board

Vendor page · checked 2026-10-14
Mobile appYes

iOS and Android apps on Standard and above

Vendor page · checked 2026-10-14
Connects to your other apps (API)Yes

Ultimate only: 25,000 API calls/day

Vendor page · checked 2026-10-14

If monday CRM isn’t right for you

See every verified CRM tool

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    Bigin by Zoho CRM

    Small businesses wanting an entry-level CRM

    Our score93.1 / 100

    Five years for a team of 5: $2,100

    See the facts for Bigin by Zoho CRM

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    Zoho CRM

    Small businesses and small-to-mid-sized sales teams

    Our score90.1 / 100

    Five years for a team of 5: $4,200

    See the facts for Zoho CRM

  3. Rank 3

    Capsule

    Small and medium businesses on tight budgets

    Our score88.3 / 100

    Five years for a team of 5: $5,400

    See the facts for Capsule

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    SMBs needing strong marketing tools alongside sales

    Our score75.1 / 100

    Five years for a team of 5: $4,200

    See the facts for Pipedrive

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    HubSpot CRM

    SaaS startups and B2B sales teams needing pipeline tracking

    Our score72.8 / 100

    Five years for a team of 5: $6,000

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    Copper

    Businesses that live in Google Workspace of any size

    Our score72.7 / 100

    Five years for a team of 5: $6,900

    See the facts for Copper

  4. Rank 7

    Insightly

    Small to mid-sized businesses wanting a user-friendly CRM

    Our score69.4 / 100

    Five years for a team of 5: $8,700

    See the facts for Insightly

  5. Rank 8

    Streak

    Teams that do most work in Gmail / Google Workspace

    Our score62.1 / 100

    Five years for a team of 5: $14,700

    See the facts for Streak

  6. Rank 9

    Nimble

    Small and medium businesses and solo entrepreneurs focused on relationships

    Our score49.1 / 100

    Five years for a team of 0: Not verified

    See the facts for Nimble

Where these facts come from

https://monday.com/crm/pricing · checked 2026-10-14

What to do next

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Data last verified: 2026-10-14