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HubSpot CRM: who it fits, what it costs, and the catch

Start here: HubSpot CRM

SaaS startups and B2B sales teams needing pipeline tracking

Who HubSpot CRM fits, and who it does not

  • Checked 2026-10-14
  • 2 sources
HubSpot CRM score72.8 / 100

Scored against the other verified CRM tools. How we score tools. What we earn is not part of it.

Good for
  • SaaS startups and B2B sales teams needing pipeline tracking
  • Marketing agencies and customer success teams
  • Small businesses without technical resources
  • Nonprofits using free or low-cost plans
Not for
  • Enterprise IT needing deep workflow and data controls
  • Healthcare orgs needing HIPAA compliance
  • Field service teams needing strong offline mobile access
The catch
Easy and broad all-in-one platform, but costs climb quickly as you add premium features and advanced reporting needs higher tiers.

Data last verified: 2026-10-14

How we make money · How we score tools

What HubSpot CRM costs over five years

Five years for a team of 5, paid monthly: $6,000

On the Starter plan, at today's price. We do not assume a rise.

Paid monthly, one year
$1,200
Paid yearly, one year
Not verified
  • "Starter" has no verified annual price

Change the number to see your own total. Nothing is sent anywhere.

Vendor pricing page · checked 2026-10-19

We have tracked HubSpot CRM's prices since 2026-10-19; no change so far. All price changes

The free plan, as HubSpot CRM describes it.

Free plan
Up to two users and 1,000 contacts; no expiration date
Vendor page · checked 2026-10-18

What you risk by starting

Trial, refunds and getting your data out of HubSpot CRM.

Free trial
Not verified
Vendor page · checked 2026-10-18
Card required to start
No
Vendor page · checked 2026-10-18
Refund policy
Not verified
Vendor page · checked 2026-10-18
Getting your data out
Not verified
Vendor page · checked 2026-10-18
Effort to switch away
Not verified
Vendor page · checked 2026-10-18

What we verified HubSpot CRM can do

Open a row for the vendor's own wording and the page we read it on.

Contact managementYes

Create contacts, keep records up to date, log sales activities, view communication history (free CRM)

Vendor page · checked 2026-10-14
Track deals in stagesYes

Deal pipelines listed among popular free features

Vendor page · checked 2026-10-14
Works with your emailYes

Gmail shown in integrations; email tracking alerts when prospects open emails. Outlook not mentioned on page

Vendor page · checked 2026-10-14
Automatic follow-up emailsNot verified

Not verified: the vendor gives no detail.

Not verified
Does routine steps for youNot verified

Not verified: the vendor gives no detail.

Not verified
Reports and dashboardsYes

Reporting dashboard listed as a free feature

Vendor page · checked 2026-10-14
Forms that capture leadsYes

Custom lead-capture forms, no coding required

Vendor page · checked 2026-10-14
Your own fieldsNot verified

Not verified: the vendor gives no detail.

Not verified
Mobile appYes

Available for iOS and Android

Vendor page · checked 2026-10-14
Connects to your other apps (API)Not verified

Not verified: the vendor gives no detail.

Not verified

If HubSpot CRM isn’t right for you

See every verified CRM tool

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    Small businesses wanting an entry-level CRM

    Our score93.1 / 100

    Five years for a team of 5: $2,100

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    Zoho CRM

    Small businesses and small-to-mid-sized sales teams

    Our score90.1 / 100

    Five years for a team of 5: $4,200

    See the facts for Zoho CRM

  3. Rank 3

    Capsule

    Small and medium businesses on tight budgets

    Our score88.3 / 100

    Five years for a team of 5: $5,400

    See the facts for Capsule

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    monday CRM

    Marketing, creative and sales teams wanting customizable workflows

    Our score80.5 / 100

    Five years for a team of 5: $3,600

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    Pipedrive

    SMBs needing strong marketing tools alongside sales

    Our score75.1 / 100

    Five years for a team of 5: $4,200

    See the facts for Pipedrive

  3. Rank 6

    Copper

    Businesses that live in Google Workspace of any size

    Our score72.7 / 100

    Five years for a team of 5: $6,900

    See the facts for Copper

  4. Rank 7

    Insightly

    Small to mid-sized businesses wanting a user-friendly CRM

    Our score69.4 / 100

    Five years for a team of 5: $8,700

    See the facts for Insightly

  5. Rank 8

    Streak

    Teams that do most work in Gmail / Google Workspace

    Our score62.1 / 100

    Five years for a team of 5: $14,700

    See the facts for Streak

  6. Rank 9

    Nimble

    Small and medium businesses and solo entrepreneurs focused on relationships

    Our score49.1 / 100

    Five years for a team of 0: Not verified

    See the facts for Nimble

Where these facts come from

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Data last verified: 2026-10-14