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Insightly: who it fits, what it costs, and the catch

Start here: Insightly

Small to mid-sized businesses wanting a user-friendly CRM

Who Insightly fits, and who it does not

  • Checked 2026-10-14
  • 1 source
Insightly score69.4 / 100

Scored against the other verified CRM tools. How we score tools. What we earn is not part of it.

Good for
  • Small to mid-sized businesses wanting a user-friendly CRM
  • Service and project-driven firms (agencies, consultancies, manufacturers)
  • Teams wanting sales and project delivery in one tool
Not for
  • Teams that only track leads and need a lighter, cheaper tool
  • Large enterprises with very complex workflows
  • Users needing 24/7 live support or advanced social tools
The catch
Combines CRM and project delivery, but workflow automation and AI are gated to higher-priced plans and premium support is expensive.

Data last verified: 2026-10-14

How we make money · How we score tools

What Insightly costs over five years

Five years for a team of 5, paid yearly: $8,700

On the Plus plan, at today's price. We do not assume a rise.

Paid monthly, one year
Not verified
Paid yearly, one year
$1,740
  • "Plus" has no verified monthly price

Change the number to see your own total. Nothing is sent anywhere.

Vendor pricing page · checked 2026-10-18

We have tracked Insightly's prices since 2026-10-18; no change so far. All price changes

The free plan, as Insightly describes it.

Free plan
No free plan
Vendor page · checked 2026-10-18

What you risk by starting

Trial, refunds and getting your data out of Insightly.

Free trial
14-day free trial
Vendor page · checked 2026-10-18
Card required to start
No
Vendor page · checked 2026-10-18
Refund policy
Not verified
Vendor page · checked 2026-10-18
Getting your data out
Not verified
Vendor page · checked 2026-10-18
Effort to switch away
Not verified
Vendor page · checked 2026-10-18

What we verified Insightly can do

Open a row for the vendor's own wording and the page we read it on.

Contact managementYes

Contact and organization management on all CRM plans

Vendor page · checked 2026-10-14
Track deals in stagesYes

Customizable sales processes on all CRM plans

Vendor page · checked 2026-10-14
Works with your emailYes

Bidirectional email sync on all CRM plans

Vendor page · checked 2026-10-14
Automatic follow-up emailsNot verified

Not verified: the vendor gives no detail.

Not verified
Does routine steps for youYes

Complete workflow automation on Professional and Enterprise; not Plus

Vendor page · checked 2026-10-14
Reports and dashboardsYes

Built-in dashboards on all plans; custom insight cards limited on Professional, unlimited on Enterprise

Vendor page · checked 2026-10-14
Forms that capture leadsYes

Web-to-lead capture on all CRM plans

Vendor page · checked 2026-10-14
Your own fieldsYes

50 on Plus, 100 on Professional, 200 on Enterprise

Vendor page · checked 2026-10-14
Mobile appYes

Insightly mobile app on all CRM plans

Vendor page · checked 2026-10-14
Connects to your other apps (API)Yes

REST public API on all CRM plans; webhooks not on Plus

Vendor page · checked 2026-10-14

If Insightly isn’t right for you

See every verified CRM tool

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    Our score93.1 / 100

    Five years for a team of 5: $2,100

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    Our score90.1 / 100

    Five years for a team of 5: $4,200

    See the facts for Zoho CRM

  3. Rank 3

    Capsule

    Small and medium businesses on tight budgets

    Our score88.3 / 100

    Five years for a team of 5: $5,400

    See the facts for Capsule

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    Marketing, creative and sales teams wanting customizable workflows

    Our score80.5 / 100

    Five years for a team of 5: $3,600

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    Five years for a team of 5: $4,200

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    SaaS startups and B2B sales teams needing pipeline tracking

    Our score72.8 / 100

    Five years for a team of 5: $6,000

    See the facts for HubSpot CRM

  4. Rank 7

    Copper

    Businesses that live in Google Workspace of any size

    Our score72.7 / 100

    Five years for a team of 5: $6,900

    See the facts for Copper

  5. Rank 8

    Streak

    Teams that do most work in Gmail / Google Workspace

    Our score62.1 / 100

    Five years for a team of 5: $14,700

    See the facts for Streak

  6. Rank 9

    Nimble

    Small and medium businesses and solo entrepreneurs focused on relationships

    Our score49.1 / 100

    Five years for a team of 0: Not verified

    See the facts for Nimble

Where these facts come from

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Data last verified: 2026-10-14